DeeDee Posted February 21, 2023 Report Share Posted February 21, 2023 Hi, I cannot see my tax return from last year on the system this year. Why is this? I was able to in the past. I'm hoping to access my 2021 work-pages so I can use them as a guide for 2022. Can anyone help me find or access last year's tax return in work format and not the summary full return that I have downloaded to my computer? Thanks Quote Link to comment Share on other sites More sharing options...
Geo123 Posted February 21, 2023 Report Share Posted February 21, 2023 Hello DeeDee, If you are using UFile ONLINE be sure you are using the correct username. If using UFile Windows then you should locate the *.u21 file and open it using UFile Windows 2021, which would be installed on your computer. Quote Link to comment Share on other sites More sharing options...
DeeDee Posted February 21, 2023 Author Report Share Posted February 21, 2023 Hello, Yes I am using UFile online and I've logged in with my correct username. However it shows 2021 but when I hit launch it comes up blank. Please advise how / where to find the return for 2021. Thanks! Quote Link to comment Share on other sites More sharing options...
Geo123 Posted February 22, 2023 Report Share Posted February 22, 2023 Hello DeeDee, This could mean you have another account. Please contact UFile Support so we may review the file confidentially. For telephone support, please call: 514-733-8414 or 1-888-633-8414 An agent can review the issue with you. If you prefer, you can also open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us Quote Link to comment Share on other sites More sharing options...
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