jenn19 Posted April 4 Report Share Posted April 4 I am trying to file a new rep a client and I am getting an error of T828 code Client name is correct as is my information. When I switch from client signs in person to electronic it just goes into refile mode which I don't want to do. any suggestions what to do thanks Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 4 Report Share Posted April 4 Hello jenn19, Try removing reserving characters in the name (if any are present) T828 error Federal Authorization Submission - remove reserved chars such as "/" eg. Remove C/O Otherwise please Please contact the CRA at 1-800-959-8281 CRA https://www.canada.ca/en/revenue-agency/corporate/contact-information.html Quote Link to comment Share on other sites More sharing options...
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