abelc Posted January 9, 2020 Report Share Posted January 9, 2020 I've been using UFile for years without any problems. This year there is a MAJOR PROBLEM with the 2019 UFile Online version as none of my husband's 14 CCA carry forwards are showing up in his T2125P. The form for the Purchased motor vehicle is also not showing up, so the CCA on the vehicle cannot be claimed. All of this needs to be fixed as soon as possible. Link to comment Share on other sites More sharing options...
ujay Posted January 29, 2020 Report Share Posted January 29, 2020 Same Problem as well as rental property information is not being carried forward. Link to comment Share on other sites More sharing options...
abelc Posted January 30, 2020 Author Report Share Posted January 30, 2020 Hi ujay, The following steps fixed my carry forward problem in UFile Online: Carry forward last year's data - UFile ONLINE To ONLINE--------------------------------------------------------------------------------------1. Log into your UFile Online account2. Open your 2018 tax file3. Go to the Tax Return module and download all of your tax files in PDF format4. Click on Settings on the right top corner, then save and close the file5. Log into your UFile Online account again6. Go to the 2019 tax year and click DELETE (making sure you do not delete the 2018 tax year)7. Enter your account password to confirm the deletion8. Exit the account9. Sign in again10. Launch a new 2019 tax year; it should have the carry forward information NOTE: You'll need to reenter all your information in the new 2019 tax file, but it should have the carry forwards. You may want to take screenshots or print your information before deleting your 2019 tax file. If you paid for your 2019 tax return, you'll need to contact UFile at help@ufile.ca to obtain a code so that you don't have to pay a second time. Link to comment Share on other sites More sharing options...
Nawal Posted January 30, 2020 Report Share Posted January 30, 2020 Hi ujay, It is recommended to follow the steps below and redo the carry-forward of your file from 2018 to 2019 to ensure you have the right opening balances of the undepreciated capital cost for your depreciable property and any other missing carry-forward information: 1- Update your UFile 2019 software if you haven't done so. 2- Carry forward your UFile tax file again from 2018 to 2019. 3- If you have already entered data in your 2019 file, you must enter it again. Note: Updating the software is not enough to solve the problem. It is necessary to carry forward the file again from 2018 to 2019. If you have already started your tax return for 2019 and do not want to start the file over again, then make sure to check the missing carry forwards by referring to your 2018 tax file and enter them manually in your 2019 file. Finally, you also have the option to not modify your tax file and wait until the next software update scheduled for February 6, 2020, before continuing in the file. During the next update, the software will try to identify the missing information and notify you so that you can take action if necessary. Link to comment Share on other sites More sharing options...
abelc Posted January 31, 2020 Author Report Share Posted January 31, 2020 Nawal, What do you mean by "Carry forward your UFile tax file again from 2018 to 2019?" How do you actually do that? Thanks. Link to comment Share on other sites More sharing options...
Nawal Posted January 31, 2020 Report Share Posted January 31, 2020 Hi abelc, to do so, You open your xxx.u18 file in Ufile 2018, you go to step 4 and save in pdf, and also save the xxx.u18 file (even if there has been no modification). You then close the 2018 Ufile software and open the 2019 software. Then you import the xxx.u18 file to start your 2019 tax return. Link to comment Share on other sites More sharing options...
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