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Bretonix

UFile Support
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Bretonix last won the day on March 8 2019

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  1. Hi

    Why is the software saying I cannot Netfile (QC) because the client has a SIN beginning with 9.

    The spouse has one beginning with 9 and does not have the problem.

    Also a 16 yr old dependent cannot be Netfiled because there is no SIN. She does not have one and the field is blank!

    stella

    stellazapp@gmail.com

    514-244-6552

    1. Geo123

      Geo123

      Hello Stella ,

      Your social insurance number (SIN) begins with a zero. Only newcomers to Canada with a SIN starting with zero are eligible to use NETFILE.  There may also be other factors affecting the Netfile.  You can contact the CRA.  For the Dependant you can mail the tax return.

      To contact CRA :
      Contact the CRA
      1-800-959-8281 for inquiries related to individuals.
       Telephone numbers – Canada Revenue Agency / CRA wait times:
      https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html
       

  2. Hello everyone.  

    I'm using Ufile 2023 (u23 extension) 

    I created my individual tax file (Family Head ) without specifying a dependent.  I have also created another tax file for my independent that I would like to merge with mine (it was file previously, now an dependent.  

    Is there a way to merge the two independent files without having to re-type all the data?

    Thank you. 

    1. Geo123

      Geo123

      Hello websters111,

      Unfortunately there is no automated way to merge the files, you must enter the data manually.

    2. websters111

      websters111

      Thank you very much for the answer

  3. Hi Bretonix,

    I'm having trouble with a missing option in the "Martial Status Change" section.
    My martial status changed last year - 2022, that was from separated to married.
    Unfortunately, there is no such option provided in the "Martial Status Change"->Change in your marital status in 2022 section of the "Interview".
    What should be done in this case?

    Thanks!

    scrshot_ufile.jpg

  4. After AFR of documents received Ufile Warning Message: The value for this field is lower than the required minimum. You have entered $ - 2023.00 in a field that s/b greater or equal to $ 0.00. I did not enter this value, it was downloaded AND when I 'Click Here' to fix; nothing is highlighted to fix.

    Must I enter all of the slips in manually! or is this a software error that needs repairing.  Member Mike is having the same issue

     

    Please help!🤔 Thank you! 

    Roseanne

  5. Hello. I have been using my work email address for the account that my wife and I use for Ufile. I retired this year and no longer have access to that email. As my password will not open my Ufile account I want to change it...but alas the change email is routed to my old and now defunct email address. How can I correct this issue and stall access former years information. Jeff Brown

  6. Hi, I need your help! I installed my 2021 UFile and it says I've successfully installed it, but it doesn't open. I keep clicking on its icon but nothing, IT DOES NOT LOAD! To make the matter worse since I installed 2021 UFile, my 2020 UFile doesn't open either. There is a glitch in your program because I'm not the only one, many people are complaining and no one knows what to do. I tried various links sent by UFile to reinstall it but they give the same result. It is extremely frustrating and I need my UFile up and running (running being the operative word).

    PLEASE HELP!

  7. Hi Bretonix, I filed a tax return and the CRA sent a letter to my client that there is error in the Ontario non-refundable tax credit and Federal non-refundable tax credits line 3500. They changed from $3,800 to $1,664. I informed that his entry occurred in July 2020. The software made a calculation in the wrong way or the CRA made a mistake? I cannot sent any picture for you because 438 B is too low size.

  8. I need help with the password reset.  No reset email is ever sent, please send me the link.  I need access to my account ASAP. 

    Thanks

  9. Hi, need help reporting multiples transactions from T5008 please advise.

    Capture.PNG

  10. Hello all,
    I have been using UFile for windows for several years and generally used it to enter T4s and T5s. Last year my spouse rented rooms for Univ. students including all the facilities for 4 months while living in the same house situated in Ontario. Same year from Aug. whole house was rented thru a realtor and moved out to a different province renting a house to live. We are only 3 persons in the family and boy is a Univ. student. So for her income reporting, is the 1st one self-employment and 2nd one a rental income or both income to be considered as rental income? House title is on both of our names. She has no any other source of income and can we deduct all the expenses from this rental income including moving expenses and for the new house rental and utilities expenses? Which UFile software version is good to prepare taxes for 2019 year. Appreciate your valuable input.
     
    Thx
     
    DBJ
  11. Saskatchewan Pension amount where to enter? 

  12. The T2125 that I prepare leave this field blank. How do I enter my info as the prepare of the T2125?

  13. Can't open a .U17 file extension file. Need your help please.

  14. I can't seem to Netfile because of this error message " An invalid account or GST number was entered within a business or rental property." I have checked and double checked the gst account number and is a valid registered account. What's throwing this message?.......frustrating

  15. This is so frustrating... Never had this issue before with Ufile. The first message I get is The amount in Box 048 of the T4A slip must be reported within the corresponding business as self-employment income. I don't know how to fix it and I don't even have a T4A slip. Can someone help me here?

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