NancyE Posted February 22, 2021 Report Share Posted February 22, 2021 I tried to download from CRA today and got an error message that said "not a valid unsigned short". What does this mean? Link to comment Share on other sites More sharing options...
Denis K Posted February 23, 2021 Report Share Posted February 23, 2021 Hi Nancy, It will be fixed in the next version 24.11. Thank you, Link to comment Share on other sites More sharing options...
EP1 Posted February 23, 2021 Report Share Posted February 23, 2021 I got the same error, on the online version. I did not know there were versions with the online version; how do we know when there will be the next version? Link to comment Share on other sites More sharing options...
Denis K Posted February 23, 2021 Report Share Posted February 23, 2021 Hi, A new version 24.11 will be available tomorrow. UFile web version can be found under the Review and the messages. Thank you, Link to comment Share on other sites More sharing options...
ufileu Posted February 23, 2021 Report Share Posted February 23, 2021 1) Would it be possible for UFile to make an announcement on the release of a new version somewhere that is easily seen by users? 2) Or even better putting a more descriptive message at the CRA auto-filled error rather than an "Oops something has gone wrong." 3) Also please have some body or a even a bot with a canned message to inform the user something is going on when a user sent a support request via UFile 2020 form. Link to comment Share on other sites More sharing options...
Denis K Posted February 24, 2021 Report Share Posted February 24, 2021 Hello, Version 24.11 of UFile Online is now available. Please try again. @ufileu I noted all your suggestions. Thank you, Link to comment Share on other sites More sharing options...
Archer Posted February 25, 2021 Report Share Posted February 25, 2021 After installation of Version 24.11, I can confirm that CRA Auto-fill is now working. Link to comment Share on other sites More sharing options...
Stephen Reid Posted February 26, 2021 Report Share Posted February 26, 2021 I installed the software on my computer but the CRA download doesn't work. It seems to work on the web version. Is there any way to download the web result and upload it to the computer version? Link to comment Share on other sites More sharing options...
Finnegan Posted March 7, 2021 Report Share Posted March 7, 2021 As I posted in another thread on this topic, I've uninstalled IE from my PC and when I try auto-fill with Ufile 2020 ver 24.12 it says "Error trying to find an eligible web browser". I have Edge Chromium version 89.0.774.45 installed and set as the default browser (purely as a test for Ufile). I also have Firefox 86.0 installed (my usual default), as well as Chrome 89.0.4389.82. No joy, no love, and no tax returns filed for 2020 (yet). Come on Ufile/Thomson Reuters, get your stuff together. Link to comment Share on other sites More sharing options...
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