DBSawers Posted March 14, 2021 Report Share Posted March 14, 2021 Keep trying with no luck. Tried for 3 different family members. Same thing, runs & runs Quote Link to comment Share on other sites More sharing options...
TheTaxSmith Posted March 15, 2021 Report Share Posted March 15, 2021 Hi DBSawers. As a tax professional we never used auto fill. It is ripe with problems. Better to just enter from the actual slips.. Takes less time and easier to reconcile and review. Its a CRA and RQ problem. not a Ufile problem. Quote Link to comment Share on other sites More sharing options...
sebastien Posted April 15 Report Share Posted April 15 not RQ & CRA problem. It is rather Ufile ITs who needs to update their prior year software with the current web browser. I'm saddened to see that a such interesting functionality is not working properly. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 16 Report Share Posted April 16 Hello sebastien, UFile Windows - Auto-Fill Return (AFR) : We have updated UFile 2018 to UFile 2020 (and was always included in 2021 and 2022) to use Microsoft EDGE which uses Edge WebView. (we no longer use Microsoft Internet Explorer 11). Note that this also applies to the AFR for 2021 and 2022. If you are receiving error messages, for AFR, relating to Internet Explorer (IE11) you should uninstall and reinstall your current versions of UFile 2018 to UFile 2020. Download the latest versions here : UFile CVITP >>Previous Versions: 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011. Click on the year for the installation file required.https://www.ufile.ca/products/cvitp You should also verify if Edge WebView has been installed : C:\Program Files (x86)\UFile 2020\DTWebViewApp\bin\Release If it is not installed then go here to download the installation: Edge WebView installation from the official Microsoft website to download the installation file “MicrosoftEdgeWebview2Setup.exe”https://go.microsoft.com/fwlink/p/?LinkId=2124703 Microsoft EDGE download :https://www.microsoft.com/en-us/edge/download?form=MA13FJ Quote Link to comment Share on other sites More sharing options...
Ken Lyons Posted April 18 Report Share Posted April 18 Auto fill downloads properly. However, other than name of issuer of tax slip amounts are not shown sometimes if page is reloaded some amounts are shown others do not. Same thing occurs if amounts are entered manually then saved, they will not appear when page is reloaded. And trying to reach help line is a joke with excessive wait times, using contact form does not produce a reply. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 18 Report Share Posted April 18 Hello Ken Lyons, The auto fill data comes from the source issuer so you would need to verify with whomever issue the slip eg. Service Canada, banks, brokerage, employer. Regarding "entered manually then saved, they will not appear when page is reloaded" : Please contact UFile Support so we may review the file confidentially. Please open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us Wait times at this busy time of year may be longer than usual but we will reply to your query. Quote Link to comment Share on other sites More sharing options...
Ken Lyons Posted April 18 Report Share Posted April 18 Right after download, it can be seen what data was downloaded and amounts are shown. However, when proceeding to the stage where I can either modify or ads amounts, the downloaded amounts do not appear. If page is reloaded some amounts appear but not others boxes E/J & box 22 for pension income. Reloading page again and the amounts disappear. Quote Link to comment Share on other sites More sharing options...
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