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Auto fill not working


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  • 2 years later...

Hello sebastien,

UFile Windows - Auto-Fill Return (AFR) :
We have updated UFile 2018 to UFile 2020 (and was always included in 2021 and 2022) to use Microsoft EDGE which uses Edge WebView. (we no longer use Microsoft Internet Explorer 11).  Note that this also applies to the AFR for 2021 and 2022.
If you are receiving error messages, for AFR, relating to Internet Explorer (IE11) you should uninstall and reinstall your current versions of UFile 2018 to UFile 2020.
Download the latest versions here :
>>Previous Versions: 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011.   
Click on the year for the installation file required.

You should also verify if Edge WebView  has been installed :
C:\Program Files (x86)\UFile 2020\DTWebViewApp\bin\Release


If it is not installed then go here to download the installation:
Edge WebView installation from the official Microsoft website to download the installation file “MicrosoftEdgeWebview2Setup.exe”

Microsoft EDGE download :

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Auto fill downloads properly. However, other than name of issuer of tax slip amounts are not shown sometimes if page is reloaded some amounts are shown others do not. Same thing occurs if amounts are entered manually then saved, they will not appear when page is reloaded. And trying to reach help line is a joke with excessive wait times, using contact form does not produce a reply.

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Hello Ken Lyons,

The auto fill data comes from the source issuer so you would need to verify with whomever issue the slip eg. Service Canada, banks, brokerage, employer.

Regarding "entered manually then saved, they will not appear when page is reloaded" :

Please contact UFile Support so we may review the file confidentially.
Please open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us

Wait times at this busy time of year may be longer than usual but we will reply to your query.




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Right after download, it can be seen what data was downloaded and amounts are shown. However, when proceeding to the stage where  I can either modify or ads amounts, the downloaded amounts do not appear. If page is reloaded some amounts appear but not others boxes E/J & box 22 for pension income. Reloading page again and the amounts disappear.


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