dogmom Posted May 2, 2021 Report Share Posted May 2, 2021 I had to create a new return for 2020 but messed up the date of birth. So I needed to enter the correct date of birth. Both returns were counted on the counter. However, I can't access now to netfile. I can't find either file on my computer. Ufile support has been terrible. I don't think these should count as returns as they're not accessible. Please respond to my many email requests for support! I have been.a customer for 10 years and would appreciate a response. Link to comment Share on other sites More sharing options...
AltaRed Posted May 3, 2021 Report Share Posted May 3, 2021 When you first load UFile, do you not see the files you can open in the dialog box? UFile knows which folder you saved the *.u20 files and they would show in the dropdown dialog box. Link to comment Share on other sites More sharing options...
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