Greig Posted February 26 Report Share Posted February 26 Problem: When using AutoFill I am getting a popup "Secure.ufile.ca Says: -3" Repro Steps: with Chrome Browser: 1. Under CRA Auto-fill my return: Go to Download my information 2. Click Download and complete all CRA login info including two-factor authentication 3. Observe CRA message "The System is processing your request. This may take several minutes..." (see attachment) 4. The message resolves and Ufile pop-up: "Secure.ufile.ca says -3" will appear (see attachment) 5. no data is sucessfully donwloaded Quote Link to comment Share on other sites More sharing options...
BrandonRamakko Posted March 9 Report Share Posted March 9 I'm getting the same error message. I tried using edge and chrome and neither made a difference. Quote Link to comment Share on other sites More sharing options...
Greig Posted March 9 Author Report Share Posted March 9 6 hours ago, BrandonRamakko said: I'm getting the same error message. I tried using edge and chrome and neither made a difference. Still getting it on my end. I wrote the support team two weeks ago and haven't had a reply yet. If this isn't resolved I will likely ask for a refund. I downloaded TurboTax (free version) and have successfully imported my information so I feel that the problem is not on the CRA side but rather Ufile is unable to successfully make this transaction work. Quote Link to comment Share on other sites More sharing options...
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