Emilie Boille-Bissonnette Posted March 20, 2022 Report Share Posted March 20, 2022 I purchased UFILE online on Feb. 24, 2022 and completed both mine and my spouse's return. I was able to successfully NETFILE my return, however when I tried to NETFILE my spouse's return it asks me to pay again! I have been a UFILE customer for years, and have always been able to NETFILE my spouse's return with UFILE without an extra cost. Plus , I know that you can file up to 4 returns. So why do I have to pay an extra 13$. I have tried to skip that payment but the program will not allow me to do so. I also checked on my bill of sale, and I cannot find a voucher code. I would like this resolved very quickly because my return has already been filed and I will not receive my refund until my spouse's return is filed. I have been a loyal customer for many years, and if this issue is not resolved immediately , I will NEVER USE UFILE again, and neither will many of my relatives! Thank you for your PROMPT ATTENTION to this PROBLEM! Emilie ONLINE RECEIPT CUSTOMER INFORMATION Emilie Boille-Bissonnette 1901 Carierre Road Grande Pointe, Manitoba R5A 1H8 Canada emilie.bissonnette54@gmail.com PRODUCT PURCHASE Item(s) Price Qty Subtotal UFile ONLINE - Personal income tax (T1) return 2021 - $ 19.95 1 $ 19.95 Subtotal $ 19.95 Discount -$ 2.99 GST $ 0.85 RST $ 1.19 Total in Canadian funds $ 19.00 CAD TRANSACTION INFORMATION Transaction type: Purchase Order ID: d38f5547-78cf-4fce-8902-5bf8218abbb1 Date & time: 2022-02-24 19:35:19 EST Reference number: 661237050011335660 Credit card authorization number: 05601X Response/ISO code: 027/01 Quote Link to comment Share on other sites More sharing options...
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