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2021 Not Downloading


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Is there something wrong with UFile? I am unable to download 2021 using two different browsers on my PC or on my phone. I continually get the message: "Error occurred while executing command definition", and I have no idea how to trouble-shoot this. Thanks.

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  • 3 months later...

I am also having a problem downloading Ufile 2021 on my new computer. When I sign in with my account and try downloading the program I get a message indicating that my account is locked and I can try again in 14 minutes.

I tried this several times and still cannot download the program onto my new computer.

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Hello Rick Bland,

Please go to this link :

https://www.ufile.ca/products/cvitp :

Useful Links:
    CRA CVITP website  < - - - Click Here for download of UFile Windows 2021

If you continue to have issues please contact UFile support

UFile Support E_Mail : https://www.ufile.ca/contact/contact-us
For telephone support, please call:  514-733-8414 or 1-888-633-8414

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