Wilson Posted April 24, 2022 Report Share Posted April 24, 2022 I have the result code 121 "Please carefully compete both identification fields and try again. Please be remined that you must use your most recent information regardless of the tax year of the return you are attempting to transmit. Your access will be locked after five unsuccessful attempts. I checked the identification page and it is completed. How do I fix this? Quote Link to comment Share on other sites More sharing options...
DEC Posted April 26, 2022 Report Share Posted April 26, 2022 I'm having the same problem it doesn't tell me what's wrong Quote Link to comment Share on other sites More sharing options...
Peter Cowie Posted March 2 Report Share Posted March 2 Same problem Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 2 Report Share Posted March 2 Hello Wilson, You should confirm the identification information with what the CRA has on file. Error 121 - Please carefully complete both identification fields and try again. Please be reminded that you must use your most recent information regardless of the tax year of the return you are attempting to transmit. Your access will be locked after five unsuccessful attempts. Quote Link to comment Share on other sites More sharing options...
DASW Posted March 2 Report Share Posted March 2 Account locked by CRA (5 attempts to upload return) contaced CRA who have unlocked however still unable to upload Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 2 Report Share Posted March 2 Hello DASW, You should contact the CRA to **unlock the account ie specifically the transmission to Netfile ** and then wait at least 12 hours to NetFile. Please note there is a difference between CRA myaccount and the CRA Netfiling account and not all CRA agents are aware of this. Quote Link to comment Share on other sites More sharing options...
Sue Edwards Posted October 18 Report Share Posted October 18 I am having the same issue Quote Link to comment Share on other sites More sharing options...
Geo123 Posted October 24 Report Share Posted October 24 HelloSue Edwards , Error 121 - Please carefully complete both identification fields and try again. Please be reminded that you must use your most recent information regardless of the tax year of the return you are attempting to transmit. Your access will be locked after five unsuccessful attempts. Quote Link to comment Share on other sites More sharing options...
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