sveta93 Posted October 6, 2022 Report Share Posted October 6, 2022 Hi, I need to do my stay home wife's 2020 tax return to get child benefits for that year, when I launch this happens: Service Unavailable HTTP Error 503. The service is unavailable. plz assist. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted October 7, 2022 Report Share Posted October 7, 2022 Hello sveta93, Sorry to hear you are experiencing technical issues. No technical / operations issues are currently reported on the UFile sites. Please contact UFile Support so we may review the issue. For telephone support, please call: 514-733-8414 or 1-888-633-8414 An agent can review the issue with you. If you prefer, you can also open a request ticket on-line https://www.ufile.ca/contact/contact-us Quote Link to comment Share on other sites More sharing options...
grawp08 Posted October 8, 2022 Report Share Posted October 8, 2022 I am also getting this same error message on any year that I pull up. Service Unavailable HTTP Error 503. The service is unavailable. I have tried getting access on both chrome and microsoft edge. Are you sure there is no technical/operation issues? Quote Link to comment Share on other sites More sharing options...
Geo123 Posted October 11, 2022 Report Share Posted October 11, 2022 Hello grawp08, No technical / operations issues are currently reported on the UFile sites. IMPORTANT Be sure to use the URL of https://secure.ufile.ca/account/login **AND NOT** https://secure2.ufile.ca/account/login You can also try rebooting your modem (reset the IP address). Please advise if the issue persists. Quote Link to comment Share on other sites More sharing options...
NeedToCompleteTaxes Posted October 12, 2022 Report Share Posted October 12, 2022 Hi, have any of you received a fix to this issue? I spoke to the call center earlier this morning and they claimed it was a system wide issue that would be fixed by today but it is still bringing up the 503 error for me Quote Link to comment Share on other sites More sharing options...
Geo123 Posted October 12, 2022 Report Share Posted October 12, 2022 Hello NeedToCompleteTaxes, Please contact UFile Support so we may review the file confidentially For telephone support, please call: 514-733-8414 or 1-888-633-8414 An agent can review the issue with you. If you prefer, you can also open a request ticket on-line https://www.ufile.ca/contact/contact-us Quote Link to comment Share on other sites More sharing options...
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