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UFILE Support - online error auto filling data


Kate98
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I have called Ufile 3 times now, been instructed to complete a support request form (done - several times now) and cannot get any straight answers from anyone.  I get people who clearly have no support skills and who simply say "there must be something wrong with our system - call back". Are there any legitimate support professionals available?

If so, how do we access them?

How are issues escalated?

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Hello Kate98,

Please contact UFile Support so we may review the file confidentially.
For telephone support, please call: 514-733-8414 or 1-888-633-8414

Once you have contacted Support you can then submit your file anonymously so we may review it.

If you prefer, you can also open a request ticket on-line https://www.ufile.ca/contact/contact-us

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