noaccountant Posted January 18 Report Share Posted January 18 GIFI 101 does not balance (GIFI field 2599 does not equal GIFI fields 3499+3620). Above error doesn't go away although correct numbers seem to be in these boxes. 2599=0+3620 same 2 numbers are in box 2599 and 3620 and zero is in box 3499 Any suggestions will be appreciate it Thanks Quote Link to comment Share on other sites More sharing options...
Geo123 Posted January 18 Report Share Posted January 18 Hello noaccountant, Please open a T2 request ticket on-line : Login to UFIle T2, go to the fiscal / tax year in question and click on help (?) / compete the Support request form (be sure to click Check to authorize UFile to VIEW your tax file) Of note, we can indicate where your GIFI does not balance but not how to balance the GIFI as we do not provide accounting support for UFile T2 Quote Link to comment Share on other sites More sharing options...
noaccountant Posted January 19 Author Report Share Posted January 19 Hi I tried to use the help form 5 or 6 times in the past 2 days but gives error message and doesn't go through. I log in, under T2, open my fine and then click on help to fill the form. Oops, something appears to have gone wrong Here are some helpful links to get you on your way: Previous PageSign in Thanks Quote Link to comment Share on other sites More sharing options...
Geo123 Posted January 19 Report Share Posted January 19 Hello noaccountant, Please contact UFile Support for telephone support, please call: 514-733-8414 or 1-888-633-8414. Please mention the above technical issue and to forward to the T2 specialist. Quote Link to comment Share on other sites More sharing options...
expresspotato Posted July 18 Report Share Posted July 18 On 1/19/2023 at 6:07 AM, Geo123 said: Hello noaccountant, Please contact UFile Support for telephone support, please call: 514-733-8414 or 1-888-633-8414. Please mention the above technical issue and to forward to the T2 specialist. Your answer is very unhelpful. The whole point of a forum is so people can get self help who have the same issue... Quote Link to comment Share on other sites More sharing options...
Geo123 Posted July 18 Report Share Posted July 18 Hello expresspotato, The GIFI information is required to respond to the issue. The only way for a T2 specialist to review a T2 GIFI issue is by seeing the file via our Help Support system. Quote Link to comment Share on other sites More sharing options...
AlyTheBookkeeper Posted July 31 Report Share Posted July 31 Hi there! Retained earnings (total revenue at end of year, minus dividends ect...) needs to also be in ASSET- CURRENT ASSETS at the top of the Balance sheet in Ufile. Enter the amount in 1002- Deposits in Can banks/instit(or whichever applies) and it should clear the error message for you. Took me quite some time to figure it out myself! Quote Link to comment Share on other sites More sharing options...
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