GIFI 101 does not balance (GIFI field 2599 does not equal GIFI fields 3499+3620).

[noaccountant]

GIFI 101 does not balance (GIFI field 2599 does not equal GIFI fields 3499+3620). 

Above error doesn't go away although correct numbers seem to be in these boxes.

2599=0+3620

same 2 numbers are in box 2599 and 3620 and zero is in box 3499

Any suggestions will be appreciate it

Thanks

 

[Geo123]

Hello noaccountant,

Please open a T2 request ticket on-line : Login to UFIle T2, go to the fiscal / tax year in question and click on help (?) / compete the Support request form (be sure to click Check to authorize UFile to VIEW your tax file)

Of note, we can indicate where your GIFI does not balance but not how to balance the GIFI as we do not provide accounting support for UFile T2

[noaccountant]

Hi

I tried to use the help form 5 or 6 times in the past 2 days but gives error message and doesn't go through.

I log in, under T2, open my fine and then click on help to fill the form.

 

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Thanks

 

[Geo123]

Hello noaccountant,

Please contact UFile Support for telephone support, please call: 514-733-8414 or 1-888-633-8414.  Please mention the above technical issue and to forward to the T2 specialist.