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Nulable Object must have a value


loghis

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The above message appears when I try to get into my 2022 for the first time.

Then it asks  "OK or Cancel"

It get stuck at loading....

I have tried using Firefox and Chrome with the same result.

I don't know what to do

 

 

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Hello loghis,

If you receive the message "Nullable Object must have a value", then simply click on the "Settings" in the upper right corner of the screen and click on "Save and close".

Then relaunch the tax year 2022. The screen should reset to the proper display.

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I appreciate your prompt response.  I did what you wrote but it took a few tries for it to work however the error message continues to pop up here and there while I complete the 2022 income tax. Can I ignore just ignore this or is there something else I should do?

Thank you for your time

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