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Export prior year's data from UFile Online to desktop (.u21 file)


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On 2/15/2023 at 5:23 PM, Geo123 said:

Hello ttplaya,

There is no way to export UFile ONLINE into UFile Windows (desktop) only from UFile Windows to UFile ONLINE (for the ID information and carry forwards)

This is a huge deficiency.  I just purchased & installed UFile 2022 for Windows on my PC on the understanding that I'd be able to import my 2021 UFile ONLINE files into UFile for Windows.  If I can't do this then the Windows app is useless to me - I need to file 2022 returns for 5 family members  and there's no way I'm going to manually enter their carryforwards.

Please let me know how I can get a refund of my purchase price.
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On 2/19/2023 at 8:22 AM, Geo123 said:

Hello ttplaya,

Yes, we welcome client suggestions on feature requests.  Please open a request ticket and submit your suggestion in detail (with print screens if possible). 

Submit on-line at https://www.ufile.ca/contact/contact-us

Please indicate in the text SUGGESTION - ATTENTION Senior Product Support Specialist - Geo123

Thank you

Hi Geo123,

Thanks for the info! I have just submitted it but unfortunately did not remember to add the line you suggested. Are you able to find my request in the system using my email address? Thanks.

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