Export prior year's data from UFile Online to desktop (.u21 file)

[ttplaya]

I was using UFile Online for the 2021 tax year, but now want to use UFile Desktop for the 2022 tax year. Is there a way I can export a .u21 file from the Online data, so that I can use that to start my 2022 file on the Desktop?

[Geo123]

Hello ttplaya,

There is no way to export UFile ONLINE into UFile Windows (desktop) only from UFile Windows to UFile ONLINE (for the ID information and carry forwards)

[Corey L]

It would be nice in future versions to fix this.  

[ttplaya]

Agreed. Is there a place to suggest feature requests?

[Geo123]

Hello ttplaya,

Yes, we welcome client suggestions on feature requests.  Please open a request ticket and submit your suggestion in detail (with print screens if possible). 

Submit on-line at https://www.ufile.ca/contact/contact-us

Please indicate in the text SUGGESTION - ATTENTION Senior Product Support Specialist - Geo123

Thank you

[NTD]

On 2/15/2023 at 5:23 PM, Geo123 said:

Hello ttplaya,

There is no way to export UFile ONLINE into UFile Windows (desktop) only from UFile Windows to UFile ONLINE (for the ID information and carry forwards)

This is a huge deficiency.  I just purchased & installed UFile 2022 for Windows on my PC on the understanding that I'd be able to import my 2021 UFile ONLINE files into UFile for Windows.  If I can't do this then the Windows app is useless to me - I need to file 2022 returns for 5 family members  and there's no way I'm going to manually enter their carryforwards.

Please let me know how I can get a refund of my purchase price.

[Geo123]

Hello NTD,

Please contact UFile Support.
For telephone support, please call: 514-733-8414 or 1-888-633-8414
If you prefer, you can also open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us

[ttplaya]

On 2/19/2023 at 8:22 AM, Geo123 said:

Hello ttplaya,

Yes, we welcome client suggestions on feature requests.  Please open a request ticket and submit your suggestion in detail (with print screens if possible). 

Submit on-line at https://www.ufile.ca/contact/contact-us

Please indicate in the text SUGGESTION - ATTENTION Senior Product Support Specialist - Geo123

Thank you

Hi Geo123,

Thanks for the info! I have just submitted it but unfortunately did not remember to add the line you suggested. Are you able to find my request in the system using my email address? Thanks.

[Geo123]

Hello ttplaya,

Yes, thank you.   Received and thank you for the suggestion.

[ttplaya]

Hi Geo123,

Is there any chance the export feature would make it into UFile Online before the tax deadline this season?

[Geo123]

Hello ttplaya

Not at this time.  The suggestion has been submitted to the IT / DEV team for future consideration.

[Sisters]

I purchased UFile for desktop but would like to use UFILE online - can I use the files to upload to UFile online?

Thank you

[Geo123]

Hello Sisters,

The ability to import the previous year's tax file prepared with UFile for Windows into UFile ONLINE is possible (from 2016).  Prior years would have to be entered manually. 
**Can not import current year  file directly is Carry Forward of prior year i.e is not actually import of current year but of *prior year information and the Carry Forward **
**You can switch from UFile desktop to UFile Online but not vice versa.**

NOTE: You must pay for each prior year UFile ONLINE as it is a completely different system from UFile windows. 
 
If you do not already have a UFile ONLINE account, proceed as follows (otherwise proceed to step 10):
1. Go to the following web page:
https://www.ufile.ca/
2. Click on the "Start your return ONLINE FOR FREE" button and click "Create New Account".
3. Complete the form and be sure to check the box "I agree with the Terms and Conditions of the Licence agreement".
4. Click on the "Create my account" button.
5. Complete "Step 2 - Password reset options" as desired, then click "Next".
6. In "Step 3 - Finish", at the bottom of the page, print the information, than  click the button "Start" from the bottom of the page.
7. Click "Go!".
8. The tax year will appear in the "Tax years list". Click "LAUNCH!"
9. Proceed to step 13 below.
===========================================
However, if you already have a UFile ONLINE account, proceed as follows:
10. Go to the following web page:
https://www.ufile.ca/
11. Log in to your account;
12. Click on "Start" tab located in the upper right-hand corner of the screen.
13. Choose the option  "Import an existing file"  and continue with step 14 below.
NOTE: Any information entered prior to conversion will be overwritten and replaced with the data carried forward from your previous year's file. If you have not entered any current year data or have no concerns about your data being overwritten, then you may proceed.
If you have already prepared your return, and possibly paid for it, please do not proceed as both the data entered and the payment will be lost.
Furthermore, please be aware that the conversion cannot be reversed.
===========================================
14. Click the "Browse" button, locate your 2021UFile for Windows tax file (*.u21), and click the "Open" button.
NOTE: It is very important that you browse to locate your file. This will ensure that both the name and location of the file are correct. You cannot just enter the name of the file. The program also needs to know where the file is located on your computer. By browsing, you will ensure that this information is correct.
15. If your UFile for Windows file is protected by a password, enter your password in the space provided.
16. Click the "Submit" button.
17. The file carried forward will open in UFile ONLINE.
 

 
 

[Russell Harper]

Is this feature available yet? I made a mistake going with Online for 2023 (on the website it didn't give me any option to buy the application). I don't have any control of the information and it's costing about twice what it would cost to use the installed application. Would like to be able to return to the application in 2024. /Russell

[Geo123]

Hello Russell Harper,

You can switch from UFile ONLINE to UFIle Windows however you will have to enter all the carryforward amounts manually.