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Will not save tax return - says " file not found " when I go to save - help! ( please )

Thomas Wall

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Hello fine gentleman and ladies.


I need your assistance urgently

Every tax return that I have brought the file forward for - when I go to save it or save as it - it gives me a message saying file not found ?

I have tried everything I can think off.

Please help this is urgent as A ) I can not save tax returns and B ) I can not  work on them, if I can not save them and  C ) I can not file them if it will not save them.


Thanks so much


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Hello Thomas Wall,

lease contact UFile Support so we may review the issue with you as to what exactly is occurring in UFile Windows when you select File Save As in UFile Windows.
For telephone support, please call: 514-733-8414 or 1-888-633-8414
An agent can review the issue with you.
If you prefer, you can also open a request ticket and submit print screens for review on-line at https://www.ufile.ca/contact/contact-us

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