Nullible object must have a value

[LindaMelikian]

Caught in a terrible loop in the Online version of uFile. Keep getting the same error message despite "Saving & closing" AND logging off. What to do? - Please don't ask me to call in. 

[Geo123]

Hello LindaMelikian,

1). Close the UFile session by exiting the UFile page ie close the browser and login back in.  The data should not be lost and all entries should be restored (except the last interview page).  It may be due to a split second disconnect of the  DBase to web server interface page and can be caused by network latency, internet disruptions or other internet issues.   

2.) Also reported when a user is behind a PROXY or other Web service which changes the users IP address during the session in UFILE.  Try on a connection outside a VPN (Virtual Private Network).

3.) Switch browsers.  Eg. From Chrome to Firefox

4.) IF the issue persists please try to open your account from a different location ie different IP address: home or office or reboot the modem router.