Ufile paid in November - now asking for payment for spouse

[Vic K]

I paid for head of household plus two dependants in late November when Ufile offered a discount, and got a receipt.  Works ok up to review.  Then for tax return my one is fine, but for my spouse it demands that I pay before letting me calculate?  How do I fix this

[Geo123]

Hello Vic K,

You purchased the Family Head package and not the Family package.  Please note that a Spouse is not considered a Dependant

• How much does UFile ONLINE cost?

  First family member entered in UFile (family head):

  • $19.95 plus applicable provincial tax and GST 

  Second family member entered in UFile (spouse):

  • $14.00 plus applicable provincial tax and GST

  Additional family members (dependants)*:

  • $8.00 plus applicable provincial tax and GST

  Individuals or families with total income* of $20,000 or less:

  • no charge

  If you do not match UFile's definition of a dependant, you will have to create a separate client file with your own username and password and enter your tax information as a distinct family head.

  *Total income is the amount appearing on line 150 of your tax return.

  https://www.ufile.ca/help/faqs