Mac12 Posted March 21, 2023 Report Share Posted March 21, 2023 I successfully submitted mine but my wife got rejected after several times trying to submit. It says REJECTED. Result 15 "account is locked". Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 21, 2023 Report Share Posted March 21, 2023 Hello Mac12, CRA Result code 15 As per CRA you can't NetFile your return: There are certain types of tax returns that can’t be sent to the Canada Revenue Agencyhttps://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/netfile-overview/eligibility.html The CRA has locked your account due to too many failed attempts to NetFile (5xTimes maximum). You should contact the CRA to **unlock the account ie specifically the transmission to Netfile ** and then wait at least 12 hours to NetFile. Please note there is a difference between CRA myaccount and the CRA Netfiling account and not all CRA agents are aware of this. Quote Link to comment Share on other sites More sharing options...
dale55 Posted March 28, 2023 Report Share Posted March 28, 2023 I got error code 16. Somehow my spouses return was netfiled *not by me). When I tried to submit her return, it was rejected .....however I immediately received an email from CRA confirming both our successful submissions. UFILE needs to address this is as it is mentioned in several posts over the past 3 years . Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 29, 2023 Report Share Posted March 29, 2023 Hello dale55, UFile cannot remove the CRA error message from NETFILE/EFILE tab. It can change only after a *new* NETFILE/EFILE submission. Quote Link to comment Share on other sites More sharing options...
Sarafandee Posted March 14 Report Share Posted March 14 On 3/29/2023 at 7:41 AM, Geo123 said: Hello dale55, UFile cannot remove the CRA error message from NETFILE/EFILE tab. It can change only after a *new* NETFILE/EFILE submission. I already paid for the previous file where I got my federal filing rejected, do I need to pay again for the new one I'll create? Quote Link to comment Share on other sites More sharing options...
Sarafandee Posted March 14 Report Share Posted March 14 17 minutes ago, Sarafandee said: I already paid for the previous file where I got my federal filing rejected, do I need to pay again for the new one I'll create? I already corrected the problem, can I submit it from the same ufile tab instead of creating a new one? Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 14 Report Share Posted March 14 Hello Sarafandee, Please contact UFile Support so we may review the file confidentially. Please include above note. Please open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us Quote Link to comment Share on other sites More sharing options...
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