Downloading of T5008 slips not working after many tries.

[Kelvin2023]

My wife and I have less than 130 slips each. We have been having difficulty to download out T5008 slips the last few days.

Luckily I had one successful try this morning, but still failed to download my wife T5008 slips. Many tries have failed.

Please help us to resolve this. Last year was working without any issue.

[Kelvin2023]

[Geo123]

Hello Kelvin2023,

Please be advised that for that purposes of downloading your T5008 slips for this tax season we have implemented a maximum download of 50 - 55 T5008 slips. This is due to the very heavy volume load, and the T5008 slips may be incomplete. Example: missing the ACB /cost/book value.Errors may also arise due to downloading of corrupted records, example, null entries.

Our recommendation is to enter only one entry manually from your recap report or the Capital gains realized report you receive from your broker.Please note that it is not necessary to download all your T5008 slips. One manual entry of the total amount showing the Proceeds of disposition and the cost / book value is sufficient.Note that even if you download all the T5008 slips, only the total amount is sent to the Canada Revenue Agency (CRA) and if applicable Revenu Québec. The government agencies have already received copies of these slips and it is not necessary to itemize them in the software.

[Kelvin2023]

We have been using UFile for more than 10 years. Limiting download of 50-55 T5008 slips is not what we prefer.

Too much work to enter or to calculate manually.

Thanks for your answer.

[Kelvin2023]

Is it possible to increase the allowed T5008 slips download to 130 with a fee?

Or we may be forced to switch to TurboTax.

We are willing to pay.