ling Posted March 26, 2023 Report Share Posted March 26, 2023 Hi, I have paid $22.54 CAD on 3/25, and uFile asked me to pay again on the next day. I am not able to check details and submit the claim. This is my invoice Transaction type: Purchase Order ID: 733a88ae-d830-48e2-86d6- df7323005c59 Date & time: 2023-03-25 21:19:38 EST Reference number: 661237050015274510 Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 27, 2023 Report Share Posted March 27, 2023 Hello ling, This amount if for FamilyHead Promo. You purchased the Family Head Promo. It is good for one tax return and two dependants. The Spouse tax return is $13.00 extra. The Spouse is not considered a Dependant. Quote Link to comment Share on other sites More sharing options...
SherylM Posted April 13, 2023 Report Share Posted April 13, 2023 Geo123 - I'm being asked to pay again even though I paid in February. Reference number 661237050014897620. How do I file when I can't get past the screen? Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 14, 2023 Report Share Posted April 14, 2023 Hello SherylM, UFile Support will contact you. Quote Link to comment Share on other sites More sharing options...
TanyaG Posted March 24 Report Share Posted March 24 Hello I have paid for my return on March 10 and now I am trying to NetFile but it is asking me to "Buy Now" and I am unable to get past this screen. Transaction type:Purchase Order ID:148719cc-97d2-496c-81c5-60e858cc258e Date & time:2024-03-10 20:00:42 EST Reference number:661237050018783450 Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 24 Report Share Posted March 24 Hello TanyaG, Please contact UFile Support so we may review the account payment status. Please include above note. Please open a request ticket and submit on-line at https://www.ufile.ca/contact/contact-us Quote Link to comment Share on other sites More sharing options...
Bibiente Posted April 28 Report Share Posted April 28 Transaction type: Purchase Order ID: 54559a9a-e4a0-410b-b217-07df30f380f8 Date & time: 2023-04-16 17:02:11 EST Reference number: I completed my income tax returns for myself and my husband and went to netfile but was asked if I wanted to pay again. I have my receipt from April 16th for $38.03 and wasn't given the offered 15% discount. How to I Netfile now? Thank you for your speedy response. Jill Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 28 Report Share Posted April 28 Hello Bibiente, Please contact UFile Support so we may review the account. Please include above note and pmt info. Please open a request ticket on-line at https://www.ufile.ca/contact/contact-us Quote Link to comment Share on other sites More sharing options...
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