"Click here to fix" not working.

[Simon J]

I am getting the folliwng error message at the bottom of the screen:

A required field was left blank.

This error prevents tax calculations. Click here to fix.

 

However, when I click on the "Click her to fix" link, nothing happens except I the following text appears in the bottom left corner of the screen:

 

unsafe:unsafe:1|1|~@CG;@G25E6:I1;|~#K*17007:G*25:E*6:I1;#K*12690;1;

 

Can anyone suggest a fix to this problem?

 

Thanks

 

[Rahat S. Khan]

I have  same problem for last few days and reported tp UFILE Customer Service but No body has  answered. Usually  when I reported to U File my system would  not respond and times out after awhile.

3 hours ago, Simon J said:

I am getting the folliwng error message at the bottom of the screen:

A required field was left blank.

This error prevents tax calculations. Click here to fix.

 

However, when I click on the "Click her to fix" link, nothing happens except I the following text appears in the bottom left corner of the screen:

 

unsafe:unsafe:1|1|~@CG;@G25E6:I1;|~#K*17007:G*25:E*6:I1;#K*12690;1;

 

Can anyone suggest a fix to this problem?

 

Thanks

 

I have  same problem for last few days and reported tp UFILE Customer Service but No body has  answered. Usually  when I reported to U File my system would  not respond and times out after awhile.

[Geo123]

Hello,

Please go to the Review Section (Tab 3) and click on "This error prevents tax calculations. Click here to fix."

[Titu]

I had the same error and after some troubleshooting I could not fine what the problem was but I realized that the error messages appears only after using the auto fill option and downloading the tax receipts from CRA. 

If I entered them manually no error. 

I see a lot of other technical issues and lack of key functionality reported by other users so i am moving to a different SW, don't have time to waste with Ufile anymore.

 

 

[Perryfis]

On 4/4/2023 at 7:27 AM, Geo123 said:

Hello,

Please go to the Review Section (Tab 3) and click on "This error prevents tax calculations. Click here to fix."

I HAVE THE SAME PROBLEM. I tried your suggestion as outlined above but when I do it merely sends me back to the Interview page (Tab 2)where the orginal problem still exists.

[JohnT]

On 4/3/2023 at 5:14 PM, Rahat S. Khan said:

I have  same problem for last few days and reported tp UFILE Customer Service but No body has  answered. Usually  when I reported to U File my system would  not respond and times out after awhile.

I have  same problem for last few days and reported tp UFILE Customer Service but No body has  answered. Usually  when I reported to U File my system would  not respond and times out after awhile.

I had this problem when using auto fill for the CRA data. When i looked at what auto filled, I noticed that my T5008 Statement was too large to download, and i had to enter the T5008 manually, and then ALL the errors were gone!

Make sure when you autofill that it dosent miss anything

 

[Reid B]

Having the same issue! Going to messages and clicking "Click here to fix" brings me to my first T4 in the Interview page and doesn't point out the problem. I didn't use Autofill and did it all manually. The first time I went through I didn't have this problem but my taxes owed looked a little off so I went back through to check and that's when I got the unfixable error message.

[Reid B]

4 minutes ago, Reid B said:

Having the same issue! Going to messages and clicking "Click here to fix" brings me to my first T4 in the Interview page and doesn't point out the problem. I didn't use Autofill and did it all manually. The first time I went through I didn't have this problem but my taxes owed looked a little off so I went back through to check and that's when I got the unfixable error message.

MY SOLUTION: I just went back and unselected "No" for "Would you like to claim the Quebec tax shield?" and left it blank, then also went in and removed any selections I made where I didn't actually have to fill in information after all and the error message went away. I also deslected "Original" when it asked if my slip was Federally or Provincially amended or if it was the Original. 

After that I went to the Review page and it showed me what I owed. 

[Dave Chapman]

The problem for me was related to box 16 of the T4A. Enter the amount on the right, and select a text item from the pull down menu on the left. Never saw that in previous years! 

[Geo123]

Hello Dave Chapman,

 Be sure both fields are completed as in the example below :

This T4A slip was issued by    [Ma_pension]

 Pension or superannuation

Registered pension plan [016]  [$2,000.00]  < - -  -BE SURE both fields are completed

 

 Lump-sum payments

[102] lump-sum payments - non-resident services transferred to RPP [ 018]  [$111.00] < - -  -BE SURE both fields are completed -