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Netfile Access Code Error


jefferz

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Hi,

I'm trying to netfile my wife's return but am getting the following error message:

"The CRA was unable to accept your return, as your NETFILE Access Code did not match our records. Please compare what you have entered with the access shown on your notice of assessment"

We have been using UFile and NETFILE for the past 10 years with no issue. Which page of the interview can I go review and update this information?

Thanks,
Jeff

Screenshot 2023-04-09 170009.png

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Hello jefferz,

Your unique Access code can be found on your Notice of Assessment (NOA) for a previous tax year. This eight-character Access code is made up of numbers and letters and is located on the right side of your NOA. The placement and labelling of the Access code differs slightly depending on the version of the NOA you are looking at, but will always be on the right side of the NOA.
On the paper version of your NOA as well as the PDF version in My Account, the Access code is not labelled, but can be found directly underneath the Date issued at the top right of the page. If you are viewing your NOA in My Account or using the Express NOA service in certified tax software, the Access code is found directly under the Notice details box at the top right of the page.
While this Access code is not mandatory, if you do not enter your Access code, you will not be able to use any information from your 2022 tax return when confirming your identity with the Canada Revenue Agency. You will have to rely on other information for authentication purposes.
 

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Hi Geo123,

Thank you for the above reply. However, my question is where can I view and modify the access code that has already been entered into UFile. Without updating it and making it match the NOA, I won't be able to submit the Netfile.

Thanks,
Jeff

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