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Filing Error Message


LindaW

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I keep getting this message no matter what I do!

 
 
 

blank.gif You cannot currently NetFile the Quebec return. Please review the following reasons, and make corrections when possible. If an (*) appears at the end of an explanation below, it denotes a NETFILE exclusion (i.e. the return cannot be transmitted).

 
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You must enter a valid home telephone number. Click here to fix Include the area code, and ensure that you only entered numbers and not letters.

 

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Hello LindaW,

If you are getting a reject from Revenu Québec regarding an invalid telephone number, please follow the steps below:

Go to your spouse's "Interview" section.

On the "Spouse Identification" page, answer "Yes but different phone number" to the question “Do you have the same address as your spouse?”

Click "Next" at the bottom of the page.

Enter your phone number in the "At home" field. Leave the other fields blank.

 

Then try to submit your tax return  again.

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