Kent Posted April 27, 2023 Report Share Posted April 27, 2023 Hi I was hoping to do my taxes tonight, but Ufile 2022 decided to throw me a curve ball. In the CRA Auto-fill section, when I click on Retrieve tax information, I get this nice error message: Error: the web browser has been closed before the completion of the process I don't know what's going on. I have Edge, Firefox and Chrome, and put them as default one by one and still the same issue. I have restarted many times I do not have IE as this is now disabled on my device. I surely hope that Ufile does not require IE. Quote Link to comment Share on other sites More sharing options...
Kent Posted April 27, 2023 Author Report Share Posted April 27, 2023 Thanks for the feedback...I fixed my own issue by forcing the re-installation of Edge Webview2. command line: MicrosoftEdgeWebView2RuntimeInstallerX64.exe /silent /install What is Microsoft Edge WebView2 Runtime and How to Disable It (windowsreport.com) Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 28, 2023 Report Share Posted April 28, 2023 Hello Kent, UFIle for windows uses EDGE. • If you have Windows 10 or 11, download “Microsoft Edge Webviewer” at the following link (it may not have been bundled in your version): https://go.microsoft.com/fwlink/p/?Linkid=2124703 • Use the most recent version of the “Edge” browser. Check EDGE browser Settings: 1. Type "Internet options" in the Windows search menu. 2. Click "Internet Options". 3. Click on "Advanced" tab. 4. Scroll to the Security section, then check Use TLS 1.2. 5. Click OK, then close Edge. TLS v1.2 is enabled on the next start of Edge. Of note can also be effected by : Internet speed, computer memory/speed , network latency, CRA Server loads, anti-virus, firewall and the data within the download file. Quote Link to comment Share on other sites More sharing options...
Kent Posted April 28, 2023 Author Report Share Posted April 28, 2023 again, it's resolved. It was installed. I had to force it to re-install. You should have this issue listed in your FAQ. I have been using Ufile for many years, but not much technical support. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 28, 2023 Report Share Posted April 28, 2023 Hello Kent, Noted on your SUGGESTION to add to the FAQ's. Thank you. Quote Link to comment Share on other sites More sharing options...
Colin Butterfield Posted March 16 Report Share Posted March 16 I have Windows 8 any suggestions for the web browser closing before completion of the process? Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 17 Report Share Posted March 17 Hello Colin Butterfield, Upgrade Windows 8 to Windows® 10 or Windows® 11. To download Windows 11 : https://www.microsoft.com/en-ca/software-download/windows11 Quote Link to comment Share on other sites More sharing options...
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