Empressj99 Posted April 29, 2023 Report Share Posted April 29, 2023 Getting "An error occurred while executing the command definition. See the inner exception for details." Anyone else having this issue? 2 days before filing deadline...... Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 30, 2023 Report Share Posted April 30, 2023 Hello Empressj99, In UFile ONLINE. Please close the browser and reopen the browser. Clear the cache (in Chrome CTl H / clear browsing data). If issue persists : Please contact UFile Support so we may review the file confidentially. Please open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us Quote Link to comment Share on other sites More sharing options...
Pouyan_ha Posted April 30, 2023 Report Share Posted April 30, 2023 I have the exact same issue! I have cleared the cache, tried using another browser, and sent a request ticket but haven't heard back. It's very last minute, so any help is appreciated. Quote Link to comment Share on other sites More sharing options...
AndieB Posted April 30, 2023 Report Share Posted April 30, 2023 Im having the same issue Quote Link to comment Share on other sites More sharing options...
Raymond123 Posted April 30, 2023 Report Share Posted April 30, 2023 Yes, it is overload. I hate this product. Quote Link to comment Share on other sites More sharing options...
Raymond123 Posted April 30, 2023 Report Share Posted April 30, 2023 I request some fix please Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 30, 2023 Report Share Posted April 30, 2023 Hello Raymond123, Sorry to hear you are experiencing technical issues. Our IT team is working diligently to resolve the issue. We will advise you as soon as possible. Quote Link to comment Share on other sites More sharing options...
Pouyan_ha Posted April 30, 2023 Report Share Posted April 30, 2023 @Geo123 I'm not sure what the hold-up is?! Less than 7 hours left to the submission deadline. Ufile needs to up its game. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 30, 2023 Report Share Posted April 30, 2023 Hello Pouyan_ha, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here. Quote Link to comment Share on other sites More sharing options...
Pouyan_ha Posted May 1, 2023 Report Share Posted May 1, 2023 2 hours ago, Geo123 said: Hello Pouyan_ha, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here. @Geo123 Alternatively, can you provide an export (with all the information entered so far for 2022) so we can carry on with filing our report from Ufile Windows? I would hate to miss the filing deadline tonight. Quote Link to comment Share on other sites More sharing options...
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