Cbheper Posted April 30, 2023 Report Share Posted April 30, 2023 Hard time working and filing our tax return when ufile sure is unusable. Slowness, time-outs etc.. we are paying for this service yet it’s unusable. Quote Link to comment Share on other sites More sharing options...
HGP Posted May 1, 2023 Report Share Posted May 1, 2023 +1 Quote Link to comment Share on other sites More sharing options...
Geo123 Posted May 1, 2023 Report Share Posted May 1, 2023 Hello Cbheper, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here. Quote Link to comment Share on other sites More sharing options...
iamstainless Posted May 1, 2023 Report Share Posted May 1, 2023 Do you think the service will be up by Monday? Curious what you expect customers to do if uFile doesn't come back up before the deadline. Quote Link to comment Share on other sites More sharing options...
asen Posted May 1, 2023 Report Share Posted May 1, 2023 3 hours ago, Geo123 said: Hello Cbheper, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here. You do realize this is the deadline and some people have already used your tool to complete their taxes and just needed fo file it. If it is not fixed we will have to use another tool and so much work will be lost. This is someone’s worse nightmare and we will be scared to use your tool next year. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted May 1, 2023 Report Share Posted May 1, 2023 The issue has been resolved. We apologize for the inconvenience and thank you for your patience. MShag 1 Quote Link to comment Share on other sites More sharing options...
Annoyed123 Posted May 1, 2023 Report Share Posted May 1, 2023 6 hours ago, Geo123 said: The issue has been resolved. We apologize for the inconvenience and thank you for your patience. This has not been resolved. I have been trying to login for the last two days and just tryied again a minute ago. This is the message displayed "UFile ONLINE is currently experiencing intermittent issues and we are working diligently to fully restore functionality as soon as possible. Some of our services may be impacted during this period." Quote Link to comment Share on other sites More sharing options...
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