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UFILE is very slow

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Going to miss the deadline at this rate - getting timeout errors now. 

Any ETA on whether this will be fixed tonight? No point waiting for a "Loading...." response all night. 


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38 minutes ago, Geo123 said:

Hello JeanE,

Our IT team is working diligently to resolve the issue.  We will advise you as soon as possible and provide a posting here.

Hi @Geo123 I appreciate your team is working on this. Can we please have an estimate of whether it will be fixed, and when.  Otherwise everybody is just sitting here waiting and getting more frustrated.  Maybe you could also provide some information as to cause of the outage and what Ufile plans to do for its customers for leaving them in the dark hours before filing deadline.

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I have been trying hard to get this done TODAY as DEADLINE is tomorrow. I has been more than 24 with since ufile online has been painfully slow. Just spin up more pods on you Kubernetes cluster!


Right now, I can't even log in after being booted out: 



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