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Error message "oops, something went wrong" when trying to pay

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I have completed the return, and went to the 'tax return' tab to checkout and pay - received the above error message.  Tried logging out and back in a couple of times - same problem.

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Hello BeeTee,

Please logout and clear your cache.
If you are using Internet Explorer, Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window.
Safari (Mac) with the Option-Command-E.
Log back in.  The error should be gone.

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