greg002 Posted June 30, 2023 Report Share Posted June 30, 2023 For three days I have been trying to log in to account (several years of data) either log in times out or I get a message about technical problems. When will this be fixed? Are my files secure? Quote Link to comment Share on other sites More sharing options...
Geo123 Posted June 30, 2023 Report Share Posted June 30, 2023 Hello greg002, No technical / operations issues are currently reported on the UFile sites. Your files are secure. IMPORTANT Be sure to use the URL of https://secure.ufile.ca/account/login **AND NOT** https://secure2.ufile.ca/account/login Also please clear your cache if this address is in the browser cache. Please advise if the issue persists. For telephone support, please call: 1-888-633-8414 OR you can open a request ticket and submit a request on-line at https://www.ufile.ca/contact/contact-us Quote Link to comment Share on other sites More sharing options...
greg002 Posted June 30, 2023 Author Report Share Posted June 30, 2023 Just got in. Thanks. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted July 4, 2023 Report Share Posted July 4, 2023 Hello, You are welcome. Quote Link to comment Share on other sites More sharing options...
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