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hello, unfortunately my Quebec income tax return is ineligible for NetFile.

I talked with an agent from revenue Quebec and my nettle is active but They have not received my 2022 income taximage.thumb.png.03e7a2b41cb4045e21bac97061254313.png

the error is

The authentication data entered do not correspond to the data in our files. 
can you help me to fix it please?
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Hello mozhgan,

Please contact UFile Support so we may review the file confidentially.  Include the above screen shot / message.
Please open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us


Please note this is a public forum and you should not post personal or confidential information here.

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