website not working!

[JTC]

Ufile happily processed my credit card payment, yet nothing else on the website is functioning! I cannot start my 2023 tax return, nor can I open my tax returns from previous years.  All I get is a blank page with a quick message at the bottom that says my changes have been saved.  What changes??? I have not been able to enter a single item! What is going on??

[Geo123]

Hello JTC,

Please contact UFile Support so we may review the file confidentially.
Please open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us
For telephone support, please call: 1-888-633-8414

[LincolnHollis]

  

On 2/14/2024 at 3:28 AM, JTC said:

Ufile happily processed my credit card payment, yet nothing else on the website is functioning! I cannot start my 2023 tax return, nor can I open my tax returns from previous years.  All I get is a blank page with a quick message at the bottom that says my changes have been saved.  What changes??? I have not been able to enter a single item! What is going on??








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