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Tax 2022


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please advise why I got an error message.

I am trying to file taxes for the 2022 year. My client entered Canada on 07 December 2022. Hi has only worldwide income.

I didn't receive any error from UFILe soft.

But when I pressed "File" it was rejected. 

Confirmation Number Rejected
Date/Time of Transmission 21-02-2024 7:45:30 PM
Result Code 163
The Canada Revenue Agency's records indicate that you have not received
the necessary approval to submit T1 return records. Please call your EFILE
{link path='https://www.canada.ca/en/revenue-agency/services/e-services/e-services-businesses/Helpdesk{/link}

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