SherriL Posted February 25 Report Share Posted February 25 I completed tax return with no errors or messages; however, when I click the Pay Now button, I get an "OOPS something has gone wrong" red error on the screen. How can I get beyond this message Quote Link to comment Share on other sites More sharing options...
Geo123 Posted February 25 Report Share Posted February 25 Hello SherriL, Please logout and clear your cache. If you are using Microsoft Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window. Safari (Mac) with the Option-Command-E. Log back in. The error should be gone. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.