MW1538 Posted February 27 Report Posted February 27 After accepting the terms and conditions, when I click on download on Auto-fill my return page, I get the following error. I'm able to login to MYCRA without UFILE. Please help. I get the attached message. Thanks Quote
Geo123 Posted February 27 Report Posted February 27 Hello MW1538, Please try again, if issue persists : Please contact UFile Support so we may review the file confidentially. You can open a request ticket and submit a request on-line at https://www.ufile.ca/contact/contact-us Can you also please provide us with this information : -Operating system eg. Microsoft Win 10 / Microsoft Win 11 / Apple macOS / iPadOS / Chrome OS (Chromebook) / Unix / Linux -Operating System version # eg. iPad OS 17.2 -Anti Virus / Firewall eg. Windows defender / Bitdefender / Norton -If you are on a VPN -If you have any browser extensions eg. Crypto Wallet / Compose AI / Adblocker / Grammarly / Webex -Browser(s) used eg. EDGE / Chrome / Safari / Firefox / Opera Can you also please send the above print screen of the error message? Quote
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