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Unable to locate that family member


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1 hour ago, Geo123 said:

Hello Daimyon,

UFIle ONLINE is currently experiencing intermittent issues and we are working diligently … Some of our services may be impacted during this period.  Please try again later. 

Thank you.  I will try in a day or two and report back.

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Hello UFile Online Team,

I have been seeing the same "unable to identify that family member" sign since Feb. 28, and I am trying to do tax just for myself (in fact, I am the only member of my household). Can you give us an estimation of when this issue will be fixed? Thank you.


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