Halla Posted March 12 Report Share Posted March 12 Hello, I've entered a wrong netfile access code and my file got rejected, I've put the correct one and nevertheless the file still rejected. Also I get this warning message "You have not completed all of the required electronic submissions " but I have zero errors that means all the sections are completed. Any help please! Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 12 Report Share Posted March 12 Hello Halla, Please see below. (1.) NETFILE Access code did not match our records. Make sure you have Your unique Access code (8 characters) can be found on your Notice of Assessment (NOA) for a previous tax year. This eight-character Access code is made up of numbers and letters and is located on the right side of your NOA. The placement and labelling of the Access code differs slightly depending on the version of the NOA you are looking at, but will always be on the right side of the NOA. On the paper version of your NOA as well as the PDF version in My Account, the Access code is not labelled, but can be found directly underneath the Date issued at the top right of the page. If you are viewing your NOA in My Account or using the Express NOA service in certified tax software, the Access code is found directly under the Notice details box at the top right of the page. OR Call the CRA 800-959-7383 The NAC is not required to NetFile. While this Access code is not mandatory, if you do not enter your Access code, you will not be able to use any information from your 2023 tax return when confirming your identity with the Canada Revenue Agency. You will have to rely on other information for authentication purposes. (2.) You have not completed all of the required electronic submissions >>Next to section that says : When you are ready to file, click “File my return now!” MUST CLICK HERE ----> [ ] / !\ I agree with the terms and conditions and Privacy Notice Quote Link to comment Share on other sites More sharing options...
Halla Posted March 13 Author Report Share Posted March 13 Hello Geo123, I've done everything you mentioned before posting my problem here but still not working. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 13 Report Share Posted March 13 Hello Halla, It is hard to say why it is not working. Please contact CRA : 1-800-959-8281 for inquiries related to individuals. Telephone numbers – Canada Revenue Agency / CRA wait times: https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html Quote Link to comment Share on other sites More sharing options...
Halla Posted March 13 Author Report Share Posted March 13 Thanks for your help Geo123! I've contacted them and no issues from their side, I might open a ticket to UFile support to look at it. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 13 Report Share Posted March 13 Hello Halla, You are welcome. Quote Link to comment Share on other sites More sharing options...
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