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Pressing "Tax Return" and then "Buy Now" returns the error.

Mar K

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Used Ufile for past few years.

This year, after completing the spouse and my tax entries, and then going to Tax Return and confirming the Pay Now box, all I get is:


Logging out and in again does not resolve.

I'd like to file my taxes with Netfile, but this is blocking me.

I have no errors or even warnings in my return for any family members.


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Hello Mar K,

Please logout and clear your cache.
If you are using Microsoft Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window.
Safari (Mac) with the Option-Command-E.
Log back in.  The error should be gone.

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