"Exempt PPIP earnings were specified on a T4 slip which originates outside of Quebec."

[jmeh]

I live in BC and work in BC. I have used UFile for several years without issue, however, this time it is saying I can't file because of this error:

"Exempt PPIP earnings were specified on a T4 slip which originates outside of Quebec"

I have checked through all my slips and can't seem to find the issue- anyone know how I can fix this? 

[Geo123]

Hello jmeh,

If your earnings were outside of Quebec, then you must select the “T4 income (earned in any province except Quebec)”.

Go to the “Interview” section and in the left side column select “T4 and employment income”. Then on the page that appears on the right select “T4 income (earned in any province except Quebec)”. Delete the other entry by clicking on the little minus sign next to the item in the left side column. 

 

[jmeh]

All my T4's are listed there already- what 'other entry' am I supposed to delete? All my info was downloaded from my CRA account, the same as all the other years.

[Geo123]

Hello jmeh,

Please contact UFile Support so we may review the file confidentially. Please include above note.
Please open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us