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Opps, something is wrong!


WGB

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I get the same message. I'm stuck at the "review" tab. When I try to go to step 4 (tax return) or step 5 (NETFILE) I get the "Oops, something has gone wrong" and can't pay or file. Hopefully it's just a glitch for this evening. 

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Hello jen hill,

Please logout and clear your cache.
If you are using Microsoft Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window.
Safari (Mac) with the Option-Command-E.
Log back in.  The error should be gone.
 

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