Jump to content

Getting "Error connecting with CRA server" on only one laptop

Recommended Posts

I do taxes for CVITP and I buy a license. I have both laptops setup the same so that I can switch when I run into stupid errors as above. It doesn't matter in what Capacity I'm doing taxes, on one I cannot get passed this error and the other I have no problems. I need help...

Link to comment
Share on other sites

Hello msfix,

These CRA errors are beyond our control.   Check your Anti-Virus / Firewall / VPN (if applicable) settings.    Otherwise the CRA Servers may be busy and time-out.    

Contact the CRA

1-800-959-8281 for inquiries related to individuals.

 Telephone numbers – Canada Revenue Agency / CRA wait times:


Link to comment
Share on other sites

Hello DanielUFILE2023,

Select Start > Settings > Update & Security > Windows Security and then Virus & threat protection > Manage settings. (In early versions of Windows 10, select Virus & threat protection > Virus & threat protection settings.)

For details please contact Microsoft 



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...