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Getting "Error connecting with CRA server" on only one laptop


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I do taxes for CVITP and I buy a license. I have both laptops setup the same so that I can switch when I run into stupid errors as above. It doesn't matter in what Capacity I'm doing taxes, on one I cannot get passed this error and the other I have no problems. I need help...

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Hello msfix,

These CRA errors are beyond our control.   Check your Anti-Virus / Firewall / VPN (if applicable) settings.    Otherwise the CRA Servers may be busy and time-out.    

Contact the CRA

1-800-959-8281 for inquiries related to individuals.

 Telephone numbers – Canada Revenue Agency / CRA wait times:

https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html

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Hello DanielUFILE2023,

Select Start > Settings > Update & Security > Windows Security and then Virus & threat protection > Manage settings. (In early versions of Windows 10, select Virus & threat protection > Virus & threat protection settings.)

For details please contact Microsoft 

https://support.microsoft.com/en-us/windows/stay-protected-with-windows-security-2ae0363d-0ada-c064-8b56-6a39afb6a963

 

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