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Hello jwdeon,

Sorry to hear you are experiencing technical issues with the payment page.
Be certain all error messages are cleared in the Review Page. Of note, warnings (as opposed to errors)  will not prevent the tax filing or payment.
Please logout and clear your cache.
If you are using Internet Explorer, Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window.
Safari (Mac) with the Option-Command-E.
Log back in.  The error should be gone.
Also verify that you actually have a T2 account and not a T1 account.
If the issue persists, can you please send a print screen of the error message?
Can you please provide us with this information :
-Operating system  eg. Win 11
-Anti Virus / Firewall eg. Windows defender
-If you are on a VPN
-Browser eg. EDGE
-If you have any browser extensions eg. crypto wallet
 

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Hello jwdeon,

Please logout and clear your cache.
If you are using Microsoft Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window.
Safari (Mac) with the Option-Command-E.
Log back in.  The error should be gone.
 

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