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Netfile issue


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I have 3 members in my family.  Myself, spouse and daughter.  Daughter has no access code so cannot netfile.  I submitted my own and it said my husbands was submitted.  Then I tried again to submit my own and response was my daughters was filed - which hers cannot as there is she has no code.  I logged out and came back in again and its still showing that I have not filed, my husbands has and my daughters has.  Is anyone else glitching like this?  I file netfile every year via ufile with no issues.  thx

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Hello LilF,

The NAC is not required to NetFile.  While this Access code is not mandatory, if you do not enter your Access code, you will not be able to use any information from your 2023 tax return when confirming your identity with the Canada Revenue Agency. You will have to rely on other information for authentication purposes.

Your unique Access code (8 characters)  can be found on your Notice of Assessment (NOA) for a previous tax year. This eight-character Access code is made up of numbers and letters and is located on the right side of your NOA. The placement and labelling of the Access code differs slightly depending on the version of the NOA you are looking at, but will always be on the right side of the NOA.
On the paper version of your NOA as well as the PDF version in My Account, the Access code is not labelled, but can be found directly underneath the Date issued at the top right of the page. If you are viewing your NOA in My Account or using the Express NOA service in certified tax software, the Access code is found directly under the Notice details box at the top right of the page.
Call the CRA 800-959-7383


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