xixicoffee Posted March 28 Report Posted March 28 This is my first time using Ufile to file the tax return myself. In previous years, I usually went to one of the free tax clinics to file my tax returns. My file keeps getting rejected, and I received an error message. How do I resolve this problem? Quote
Geo123 Posted March 28 Report Posted March 28 Hello xixicoffee, This is not a software issue, it is an issue with the CRA Rejected Result:32 >>The CRA doesn't have your date of birth or Social Insurance Number on file Quote
trainguy Posted April 23 Report Posted April 23 (edited) Its ironic: they would have the DOB or SIN on file if the system allowed you to file your first tax return. In my case: I am getting this same error filing for a dependent for the first time. The CRA has had this info for a long time. I ‘d appreciate any help in this. Wait times on CRA phone inquiries are really long these days. Edited April 23 by trainguy Quote
Geo123 Posted April 23 Report Posted April 23 Hello trainguy, Sorry, we have no control over this. Please contact the CRA OR mail in the tax return. 1-800-959-8281 for inquiries related to individuals. Telephone numbers – Canada Revenue Agency / CRA wait times: https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html Quote
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