xixicoffee Posted March 28 Report Share Posted March 28 This is my first time using Ufile to file the tax return myself. In previous years, I usually went to one of the free tax clinics to file my tax returns. My file keeps getting rejected, and I received an error message. How do I resolve this problem? Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 28 Report Share Posted March 28 Hello xixicoffee, This is not a software issue, it is an issue with the CRA Rejected Result:32 >>The CRA doesn't have your date of birth or Social Insurance Number on file Quote Link to comment Share on other sites More sharing options...
trainguy Posted Tuesday at 03:35 PM Report Share Posted Tuesday at 03:35 PM (edited) Its ironic: they would have the DOB or SIN on file if the system allowed you to file your first tax return. In my case: I am getting this same error filing for a dependent for the first time. The CRA has had this info for a long time. I ‘d appreciate any help in this. Wait times on CRA phone inquiries are really long these days. Edited Tuesday at 04:04 PM by trainguy Quote Link to comment Share on other sites More sharing options...
Geo123 Posted Tuesday at 05:35 PM Report Share Posted Tuesday at 05:35 PM Hello trainguy, Sorry, we have no control over this. Please contact the CRA OR mail in the tax return. 1-800-959-8281 for inquiries related to individuals. Telephone numbers – Canada Revenue Agency / CRA wait times: https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html Quote Link to comment Share on other sites More sharing options...
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