Nic M Posted March 29 Report Share Posted March 29 Hello, I finished up the tax return, did the Review tab and went to the Tax Return tab. The "Ready to Pay?" screen comes up but the "Buy Now" button is greyed out, if I click on the "Buy Now" button anyways a new screen comes up saying "Oops, something has gone wrong!" Anyone have any idea what went wrong and how to proceed? Thank you Quote Link to comment Share on other sites More sharing options...
argh Posted March 29 Report Share Posted March 29 same issue Quote Link to comment Share on other sites More sharing options...
Max042 Posted March 30 Report Share Posted March 30 Same Issue mhoepli@bell.net Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 30 Report Share Posted March 30 Hello, Please logout and clear your cache. If you are using Microsoft Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window. Safari (Mac) with the Option-Command-E. Log back in. The error should be gone. Quote Link to comment Share on other sites More sharing options...
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