GregF Posted March 31 Report Share Posted March 31 I do 6-10 returns a year. Was spending today setting people up. I was able to use AFR fine on my first two returns. However, now I've tried three different returns and I'm not able to pull any data from CRA. First, when its connecting out to https://secure.ufile.ca/T1-2023/Tools/ServiceRedirect?file=xxxxxx&app=1&plan=1&svc=afrRequest it hangs forever before it does anything. It will let me login, verify the SIN, circle for 5 minutes, come down and then say "No data to display. You must complete the Retrieve tax information page" It's like UFile is bugging out. Im finding system extremely unresponsive, and my internet connection is fine (1GB Fibre line). Anyone else getting this? I've tried restarting MacBook, clearing cache, all that good stuff. Quote Link to comment Share on other sites More sharing options...
GregF Posted March 31 Author Report Share Posted March 31 Also just tried in Safari, and it's same thing there. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 1 Report Share Posted April 1 Hello GregF, We have no control over the CRA log in and download and AFR IF CRA Server hangs or no data then you should contact CRA. Please note you can also enter the data manually from the tax slips. You can access the slips from CRA Myaccount : https://www.canada.ca/en/revenue-agency/services/e-services/digital-services-individuals/account-individuals.html >>Tax Returns >>Tax Information slips (T4 and more) >>Select Tax Year >>Select Tax Slip from drop down To contact CRA : 1-800-959-8281 for inquiries related to individuals. Telephone numbers – Canada Revenue Agency / CRA wait times: https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.