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Error message when filing tax return


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I received this error message when filing my tax return:

April 14, 2024 10:16 AM
Your tax return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us. Most Canadian income tax and benefit returns for 2023, and any balance owing amount, are due on April 30, 2024. contact us

Error code(s):2197
Please verify the following lines found on the Schedule 7: 1. Make sure to enter the amount of unused RRSP/PRPP contributions available for 2023 on line 1 of Schedule 7. This amount is $0. If this amount is incorrect, please call the Canada Revenue Agency's Individual tax enquiries line. 2. Make sure to enter the total of the RRSP/SPP/PRPP contributions made after the first 60 days of 2023 and no later than the first 60 days of the following year, on line 24500 of Schedule 7. 3. If necessary, make sure any contributions you are designating as a repayment under the HBP and/or the LLP are correctly indicated on line 24600 and/or 24620 of Schedule 7.

The main thing I know I had to do differently this year was to include the missed claims for my RRSP contributions I made the last few years.

Wondering if anyone would be able to give me specific instructions on what I need to fill out in order to resolve my issue--desperate for some help!

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Hello Mer,

Your unused amounts do not correspond to what CRA has on file - check your NOA or call the CRA i.e. means entries do not match the Notice of Assessment.

Note that you can not simply enter "missed claims" in the current year, you must do a REFile or T1-Adjustment for the prior years.


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