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Software is doubling up my income

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For optimization purposes, my financial planner overcontributed to my RRSPs but also issued RRIF revenues of the exact same amount, the result being zero. After loading all my forms into UFile, the software erroneously read all the RRIF revenues as part of my total revenue instead of cancelling out my RRSP contribution.

My total revenue is therefore hugely overstated. How do I force the recognition that the RRIF revenues should cancel out the RRSP contribution?

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Hello Steve Brennan,

You are not permitted overrides in UFile per CRA rules. Check with your Financial advisor on how to enter this.

You may also contact UFile Support so we may review the file confidentially. Please include above note and what the tax slips issued.
Please open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us

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  • 3 weeks later...

Generally, tax software should be able to differentiate and properly adjust these entries, but errors can happen, especially if the data entry systems are not aligned or the software does not automatically recognize such offsets.

To correct this in UFile, you might need to manually adjust the entries. Check the data input sections for RRSP contributions and RRIF withdrawals to ensure they are entered correctly and in the right fields. 

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