flossie Posted April 19 Report Share Posted April 19 In 2023 I cashed in an RRIF that increased my 2024 tax instalments calculated by Ufile. I do not want to pay the 2024 amount tax instalments calculated by U file because it is over stated. I ran my tax excluding this one-time RRIF income and my 2024 tax instalments increased. I would assume my tax installments would decrease???? Has anyone experienced a problem with this program??? Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 19 Report Share Posted April 19 Hello flossie, Please contact UFile Support so we may review the file confidentially. Please include above note. Please open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us Quote Link to comment Share on other sites More sharing options...
flossie Posted April 21 Author Report Share Posted April 21 . I have tried to submit my request via the link you provided... the system is saying my email is not valid!! I also tried submitting this information via the request form included in your online file with my tax info and it will not send the request. I don't want to have to phone as it takes hours to get someone. Please provide assistance. thank you This forum is the only place where I am able to get help. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 22 Report Share Posted April 22 Hello flossie, If your E_Mail is invalid then for telephone support, please call: 1-888-633-8414 **Note that at this time wait times may be longer than usual** Quote Link to comment Share on other sites More sharing options...
flossie Posted April 22 Author Report Share Posted April 22 My email address is NOT invalid. Has anyone else experienced this system problem?? I just called and the wait time is 28 minutes. This is ridiculous. Have you every considered a telephone call back system so that the customer doesn't have to wait for 28 minutes on HOLD. Quote Link to comment Share on other sites More sharing options...
Maasha Posted Saturday at 12:38 PM Report Share Posted Saturday at 12:38 PM Hi, Hope this helps: If your tax owing for 2024 is less than 3,000 you don't need to pay installment. Even if Ufile calculates it. From the CRA's website: https://www.canada.ca/en/revenue-agency/services/payments-cra/individual-payments/income-tax-instalments/who-pays-instalments.html Receiving an instalment reminder The CRA sends instalment reminders to people who will likely have to pay tax instalments. The reminders suggest the amount to pay and lists the calculation options. There are two instalment reminders (form INNS1) sent: February reminder is for the March and June payments August reminder is for the September and December payments You can view your instalment reminders online using My Account. If you received an instalment reminder in 2024, but your 2024 net tax owing is $3,000 or less ($1,800 or less for Quebec), you do not have to pay tax instalments for 2024. Quote Link to comment Share on other sites More sharing options...
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